Starbucks is a happy place for me and my toddler. For me, it’s more than a coffee joint. It is where I get to enjoy my favorite Chocolate Chip Cream Frappuccino and at the same time, breastfeed my two-year-old conveniently. He would eventually fall asleep with the buzzing sound (of voices) of baristas and other guests as his lullaby. Having breastfed my son in public for a couple of years already, Starbucks is the only establishment that has made feel very welcome and comfortable.
One time, I visited the China Bank Paseo branch with a slightly heavy bag on one arm and an active toddler on another. I was glad to have found a spot near the counter that will make it easier for me to watch over my stuff while placing my order and carrying my little boy. After I have paid for our breakfast, a smiling barista quickly emerged from the counter and came to my side to help me bring the tray to our table. The manager also followed and gently asked me if I still need anything. I then asked for a mug of cold water which they promptly provided. We even had a little chat about my baby. These things may mean nothing to other people but these are things that moms like me appreciate greatly. I’ve been to other dining establishments before but only the people at Starbucks were able to give legendary customer service to their guests. That is how this coffee shop became my happy place.